Customer Service Manager

Role Description

As a Customer Service Manager, you will be responsible for overseeing the daily operations of the customer service department, ensuring customer satisfaction, managing customer support activities, and maintaining strong relationships with clients. This is an on-site role.


  • Customer Satisfaction and Customer Service Management skills
  • Experience in managing customer support activities
  • Analytical skills to identify areas for improvement and implement effective solutions
  • Excellent communication skills, both verbal and written
  • Ability to prioritize tasks and meet deadlines
  • Strong problem-solving skills
  • Experience in the recruitment industry is a plus
  • Bachelor’s degree in Business Administration or a related field

Salary & Qualification:

We offer competitive salaries commensurate with experience and qualifications. Whether you’re just starting your career journey or bringing years of expertise to the table, we believe in fair compensation for all employees.

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JobMonster Inc.
54/29 West 21st Street, New York, 10010, USA